Introduction

At ROV, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

By using our website, you agree to the practices described in this policy.

Information We Collect

Personal Information

When you place an order or contact us, we may collect information including:

• Full name
  
• Email address
  
• Shipping and billing address
  
• Phone number
  
• Payment details
  
• Order history
  

Device Information

We may automatically collect certain information about your device, including:

• IP address
  
• Browser type
  
• Time zone
  
• Cookies and browsing behavior
  

This helps us improve user experience and website performance.

How We Use Your Information

We use your information to:

• Process and fulfill orders
  
• Provide customer support
  
• Improve our products and services
  
• Send order updates and notifications
  
• Prevent fraud and unauthorized activity
  
• Enhance website functionality and performance
  

Payment Information

All payments are processed securely through trusted third-party payment providers. ROV does not store your complete payment information on our servers.

Cookies

Our website uses cookies to improve browsing experience, analyze traffic, and personalize content. You may disable cookies through your browser settings if preferred.

Third-Party Services

We may use trusted third-party services for:

• Payment processing
  
• Shipping and fulfillment
  
• Analytics and marketing
  
• Customer communication
  

These providers only access information necessary to perform their services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

Your Rights

You may request to:

• Access your personal data
  
• Correct inaccurate information
  
• Delete your information
  
• Unsubscribe from marketing communications
  

For assistance, please contact our support team.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our Contact page or support email.